Shipping policy

We at StickyTape AB strive to provide a smooth and secure shopping experience. Below you will find information about our delivery options, delivery times, shipping costs and other important details regarding your order.

Delivery Options

We work with reliable carriers to ensure fast and secure deliveries. When placing your order, you can choose from the following shipping options:

  • PostNord Service Point – Delivery to your nearest PostNord service point, where you can collect your parcel at your convenience.
  • PostNord Home Delivery – Delivery directly to your door, perfect for those who want extra convenience.
  • DHL ServicePoint – Delivery to a DHL ServicePoint near you.

Delivery Time

Our standard delivery times are 2–5 business days, depending on the shipping method selected and your delivery address. We process and dispatch orders as quickly as possible, usually within 24–48 hours of receiving your order.

Please note that delivery times may be affected by peak periods, public holidays or unforeseen circumstances with the carrier.

Shipping Costs

  • Shipping costs start from SEK 55 and may vary depending on the delivery method, parcel size and weight.
  • The exact shipping cost is calculated at checkout.

Customs and Taxes

You do not need to worry about any additional charges – all customs duties and taxes are included in the price shown at checkout.

Order Confirmation & Tracking

After placing your order, you will receive an order confirmation by email. Once your order has been dispatched, you will also receive a shipping confirmation containing a tracking number, allowing you to easily track your parcel all the way to your delivery address.

Delivery Delays & Unclaimed Parcels

If your delivery is delayed, we will contact you as soon as possible by email or phone.

  • Unclaimed parcels are subject to a fee of SEK 149 to cover return shipping and handling costs.
  • If you experience any delivery issues, please contact us directly and we will help you resolve the issue.

Returns & Exchanges

We offer a 40-day return period in accordance with our Return Policy. If, for any reason, you are not satisfied with your product, you can return it in unused condition for a refund or exchange. For more information on how to make a return, please see our Return Policy.

Contact & Support

If you have any questions about your order or delivery, you are always welcome to contact our customer service team at kundservice@stickytape.se.

Thank you for choosing StickyTape. We look forward to delivering high-quality products to you!